Catering and Events Solutions
The Value of Hiring Good Employees
In one of my previous articles, I wrote about the importance of customer service in business, and specifically the food concession business. In order to help implement this trait with your food business, hiring good employees is extremely important. But having good customer service isn’t the only reason to hire good employees. Other traits of good employees are trustworthiness, good work ethic, and ability to learn. These traits are all extremely important and an employee without one or more of these traits is simply not the full package. In order for your mobile food concession business to run smoothly and successfully, finding employees with the whole package is crucial.
Customer service is so important in being able to keep your customers happy. While you alone know how important it is to your business to create good relationships with your customers, since you probably won’t run the business completely by yourself, you must also convey this message to your employees. Good employees will care that you want to be kind to your customers. Employees that aren’t worth much might treat customers well in your presence but then treat them without care when you aren’t around. You must always leave a way for customers to leave feedback so that you can be sure your customers are getting treated in a way that will be good for your business’s reputation.
Knowing you can trust an employee to treat your customers well even when you aren’t there is part of the trait of being trustworthy. This is one of the most important traits you can find in any employee. An employee that you can’t trust does not need to be part of your team. An employee that isn’t trustworthy will not have any problem stealing goods, money, or supplies from you. This can be an unbelievably high cost to lose. Employee theft is one of the biggest expenses of businesses these days. A trustworthy employee is worth his or her weight in gold. Another important trait of an employee with the whole package is good work ethic. This also goes along with trust. You have to be able to trust your employee to really work when your back is turned.
An employee with good work ethic will do that for you. This is a priceless trait when you need to get as much work for the money you are paying employees as you can. Employees that just sit down when you leave are robbing you of your hard earned money. Getting something for nothing should be considered theft and if you have employees like this, either tell them to change their ways or they are out. Finally, ability to learn is certainly near the top of the list of important traits for good employees. You have to have employees that pick up on procedures very quickly if you run a concession business. This will make your job much easier when it comes to being able to leave them alone and having work get done. If you have employees that aren’t good at learning on the go, you will not have as efficient of a business as you could. All of these traits are important employee traits for any business. Finding employees with the total package can help you have a successful experience in business.
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